Questions or Inquiries?
At Daiki Axis Indonesia, customer satisfaction is at the heart of everything we do. We are committed to delivering high-quality products and reliable services. However, if you have experienced any inconvenience, we truly apologize and are here to make things right.
We’re Listening. We’re Here to Help.
If you have a concern, complaint, or feedback related to our products, services, installations, or customer support experience, please share it with us. Your feedback helps us improve and continue to serve you better.
What Happens Next?
- Acknowledgment: Once we receive your complaint, we will acknowledge it within 1 business day.
- Review: Our customer support or technical team will review the issue in detail.
- Resolution: We aim to resolve all complaints within 3 to 5 business days, depending on the complexity of the issue.
- Follow-Up: Our team will contact you for confirmation and feedback after resolution.
Your Voice Matters!
Whether it’s a small issue or a major concern, we take every complaint seriously. Thank you for giving us the opportunity to address and resolve your concern.
Let’s work together to build a cleaner and more sustainable future.